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What
are the minimum system requirements for
trading on the internet trading system?
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| PC |
- At least Pentium
II 350 MHz |
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- 64 MB RAM or
higher |
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- 4 GB harddisk |
| Monitor Display |
- 16-bit color
800x600 resolution or higher |
| Modem |
- At least 56K
modem |
| OS |
- Windows 98 or
higher |
| Browser |
- Microsoft Internet
Explorer 5.0 or higher |
| Telephone line |
- A touch-tone
telephone line |
| Internet access |
- Internet access
to any Internet Service Provider (ISP) |
| Note:
If
your PC is operated by Windows XP,
Java Virtual Machine must be installed
first to access Real-time trading
system. |
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How
to get user name and password for login? |
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You have to open an online
trading account with us. Please click here
for more details about openning an account. |
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What
should I do if I can't see Trinity research
report? |
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You must install "Acrobat
Reader" on your PC. If you do not have
this program, you can download it by clicking
the "Get Acrobat Reader" icon on Trinity
homepage. |
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How
should I do if there is an error message
"Cannot connect to ECOS" appears after I
sent an order. |
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Wait a moment, then re-send
the order again. |
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Why
can't I log in to my account with an error
message "Login attempt
exceeds quota and account is locked. Please
contact your broker." appears? |
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This error message appears
because you have entered wrong password
more than 3 times. Please call our officer
at 02-670-9100 ext. 485 for further assistance. |
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What
is Trading PIN ID? |
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Trading PIN ID is a pass
code for placing an order through our internet
trading system (it is not password for login).
We will send you an initial PIN ID by post
mail through your mailing address. Once
you have received the initial PIN ID, you
have to change it to your own personal trading
PIN ID before trading. |
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How
can I keep my order status always updated? |
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Select the mode of "Auto
refresh" on your trading screen to "ON". |
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What
is NVDR? |
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An NVDR or Non-Voting Depository
Receipt is a new trading instrument issued
by the Thai NVDR Company Limited, a subsidiary
wholly owned by The Stock Exchange of Thailand
(SET). The NVDR is a security as specified
by the SEC and is automatically regarded
as a listed security in the SET.
The
main purpose of this NVDR aim not only to
stimulate trading activities in the Thai
stock market, but also to help eliminate
foreign investment barriers, such as the
foreign investment limits and the impediments
for institutional investors who previously
could not trade in the existing Thai Trust
Fund. By investing in NVDRs, investors will
receive all financial benefits; i.e., dividends,
right issues or warrants, as if they had
invested in a company's ordinary shares.
The only difference between investing in
the NVDR and the company's shares is the
voting right. Unlike ordinary shareholders,
NVDR holders cannot be involved in company
decision-making. Additionally, although
the NVDR is designed mainly to ease foreign
investment barriers, the SET does not prohibit
Thai investors from trading this instrument.
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Can
I change my ordered price? |
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No. You are advised to cancel
your previous order and place a new order.
The purpose of "Change" button in Smart
Daytrade, Place Order, Order Status, and
Trading Portfolio is for changing type of
stock to NVDR, not for changing ordered
price or quantity. |
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Why
is there a "-R" attached to a stock name
in my portfolio? |
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It is because you made a
tick in front of "NVDR" while sending an
order or clicked "change" button after sending
an order. To sell the -R attached stock,
you have to key order by normal stock name
(without -R) and make a tick in front of
"NVDR". |
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